This Privacy Statement applies to all Quentin Sager Consulting Inc. owned websites and domains, ("our websites",) which includes www.quentinsagerconsulting.com.
We have structured our websites so that, in general, you can visit us on the Web without identifying yourself or revealing any personal information. This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information is information that is associated with your name or personal identity. We collect personal information from you when you purchase a product or service from us, download a product you have purchased from us or access a service you have subscribed to through our websites.
The types of personal information you provide to us on these pages may include your name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, or credit card information. When collected, we process this personal information on our servers in the United States of America.
Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Quentin Sager Consulting. We take the trust you place in us seriously. We will not sell, rent or lease your personal information to others.
Non-personal information is data about usage and service operation that is not associated with a specific personal identity. When you browse our Web pages or use our services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request.
When you visit our website, we may send one or more cookies to your computer that uniquely identifies your browser. We use a cookie to help us track the items you placed in your shopping cart during your visit to our website. We may also use a cookie when you choose to use one of the online lookup utilities, demo applications, or Web services found on our website to maintain session state between requests.
We do not use and explicitly forbid others from using Web beacons, clear GIF or similar technologies to track user movement on or through our website.
We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. We do not target our products or online services to children, especially to children under 13 years of age; and do not knowingly collect information from children under 13.
We use your personal information solely for its intended purpose; the online ordering and purchasing of our products or services, to communicate with you about a specific product or service you have purchased from us, to answer your specific questions about our products and services.
Your name, billing address, phone number, and credit card information is used only for payment processing and fraud prevention. We may use your phone number to contact you to confirm your online purchase of our products or services or to answer your specific questions about our products or services.
We use your e-mail address only to communicate with you about a specific product or service you have purchased from us or to answer your specific inquiry about our products or services.
We use non-personal data, such as our server logs, to aid in monitoring and maintaining our website's security. We additionally aggregate this data to determine our website's usability, performance and effectiveness which helps us improve the customer experience and the site's content.
Quentin Sager Consulting will not sell, rent or lease your personal information to others. We will not share or otherwise disclose your personal information with third parties except our direct agents to respond to your direct requests for our products or services.
Quentin Sager Consulting will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of Quentin Sager Consulting or its subsidiaries; or (iv) to protect the personal safety of our employees.
Non-personal data we collect, such as our server logs, is for our internal use. We will however share this data on a need-to-know only basis to third-parties, such as network administrators, when investigating network or server abuse, fraudulent and/or criminal behavior.
Circumstances may arise where, whether for strategic or other business reasons, Quentin Sager Consulting decides to sell, buy, merge or otherwise reorganize its business. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Quentin Sager Consulting's practice to seek appropriate protection for information in these types of transactions.
Quentin Sager Consulting does not use, nor do we intend to use, e-mail campaigns, newsletters, special offers and promotions, product announcements, marketing surveys or similar methods to communicate with its customers.
We do not imply or assume you wish to receive any communication from us except in response to your direct request or notification of your order status.
Quentin Sager Consulting strives to keep your personal information accurate. We make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.
We ask individuals to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or would jeopardize the privacy of others.
Where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Quentin Sager Consulting is committed to protecting the information you provide us. We have information systems that collect and store customer information in addition to systems that store our own business records. These systems have different types of security as appropriate for the information stored. Quentin Sager Consulting requires employees to keep customer information confidential and we hold them accountable for their actions.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data, such as credit card information, over the Internet. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
We retain some of the personal information you provide to us when you purchase our products or services. We do not retain or otherwise store your credit card information once we have submitted it to our payment gateway. We do however retain information such as your name, address, phone number, e-mail address, and passwords or user ID.
When we retain your personal information it is stored in encrypted format. The encryption level we use depends upon the information being stored. Information such as your name, address, phone number, and e-mail address, is stored using at least DES encryption algorithm level security. Information such as user passwords is generally stored using the MD5 one way hash algorithm.
We retain information collected through our website for as long as it is reasonably needed or where its retention may be regulated by legal or other contractual obligations. We regularly remove data from our Web server and place it on our internal off-line archival servers for safe keeping.
Please feel free to direct any questions or concerns regarding this Policy or our treatment of personal information by contacting us through this website or by writing to us at Quentin Sager Consulting Inc., 1589 S Wallace Point, Crystal River, Florida, 34429, USA. When we receive formal written complaints at this address or through our website, it is our policy to contact the complaining user regarding his or her concerns.
It is our policy and practice to cooperate with the appropriate legal and regulatory authorities that provide for the handling of individual complaints and dispute resolution, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Quentin Sager Consulting and an individual.
Last revised: December 30, 2013